www.lesleyhphillips.co.uk/entercompeition

A fantastic opportunity for someone to win this amazing sterling silver necklace is available. A 100 club draw, so one in one hundred chance of winning it! Take a look at the competition page and see how you could be in with a chance of winning it (with a chain)

Not only that, to celebrate the launch of the new website all purchases from the Handmade Silver Jewellery site www.lesleyhphillips.co.uk are available with £5 off the first customer purchase.

NEW WEBSITE LAUNCHED TODAY 1ST MARCH

My new website has been launched today!
6 months in the making and well worth the wait I'll hope you agree www.lesleyhphillips.co.uk

Business Tip - How do YOU manage Social Media

If you don't have a schedule, it won't take long before you're sucked into the "social media black hole." Determine how much time you have to devote to your social media marketing and stick to it. If you only have 30 minutes each day, limit the number of social networking sites and generate a strong presence on them.

https://www.facebook.com/handmadesilverjewellery?ref=tn_tnmn 

Business Tip of the Week

lesleyhphillips.co.uk/contact

It's important to capture customer information -

If you have a website, make sure you have an area to capture the names and email addresses of visitors. Likewise if you have retail store, have an email sign-up sheet for customers to receive news and special offers.

Even if you don’t initially make the sale, you now have contact information to use in email marketing campaigns

www.lesleyhphillips.co.uk
Business Tip of the week!

A well-known referral expert suggests "promoting referrals" instead of asking for them. Whenever a client expresses recognition of your value, say, "I'm glad you see the value of the work that I do. Please don't keep me a secret."

What do you read?

http://www.lesleyhphillips.co.uk/

As a small business myself my tip for the New Year is "What do you read?"

If you receive an email, how much of it grabs your attention?  What people see in their inbox differs among email applications. An email viewed in Gmail will appear different when viewed in Yahoo! mail or Outlook. To make an impact even before they open the email, keep your subject line within the 40-character limit.

Tip of the week - helping to sell your handmade silver jewellery

Tip of the week - helping you to sell your handmade silver jewellery
Don't Hide Negative Feedback

If you sell online - don't shy away from negative comments!  Instead, face them and address your customer's concerns.  Addressing them helps build trust and diffuse a tense situation and can help you win back an upset customer.  What's more, it gives you a chance to come to your defence.  Consider this.... one person out of ten will say when they've received good service. One person will tell TEN people when they've had poor service!

Often you will receive a customer compliment following the complaint if you've handled it well!
Customer Testimonials 

www.lesleyhphillips.co.uk